I have a medical emergency


- Always call 999 in a medical emergency – if someone is seriously ill or injured or their life is at risk. - You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. - If you do not need emergency hospital care but need to see a doctor or nurse today just go to our online patient access page to see your available options.




I need to see a dentist


NHS 24hr Emergency Dentist – telephone 111 (free from landlines and mobiles). Note you might have to travel up to 50 miles for emergency treatment Registering with an NHS dentist You can find local NHS dental practices that are accepting new patients on the NHS Choices website by clicking here or alternatively you can call NHS 111 and speak to an advisor.
Due to recent events ,dental practices will look different as we implement social distancing and hygiene rules. The range of treatments you will be offered may be different to what you have received previously.Treatments offered may vary from practice to practice.This will depend on the staff and equipment available at the time and to ensure your safety and that of the dental team




I need to find a local pharmacy


- You can find a pharmacy using the pharmacy locator by clicking here - You check all the avialable pharmacies in Leeds on the link here:




I need a sexual health clinic


CASH Clinics/Services Leeds Sexual Health Service supports the following: -Check up's -Contraception/ family planning -Emergency contraception -STI screening and treatment -Pregnancy -HIV Testing -Appointment/ drop in for sex workers - Please refer to website by clicking here for more information Sexual Assault There is a confidential answer phone which you can use to leave messages outside working hours.
Call 999 for emergency assistance from the Police
Sexual Assault Referral Centre (SARC) - 01924 298954 (Helpline)
Monday to Friday 9:00am to 5:00pm Sex 'Under the influence' If you're concerned that drugs or alcohol are causing you to have risky sex or sex you're unhappy with, contact Forward Leeds (Drug & Alcohol service) by clicking here. Forward Leeds are a good resource if you are worried about yourself or someone else. You can also call 0113 887 2477 to speak to someone confidentially.




I need medical advice


You can alway use our e-consult banner to find what you need there. If you think the information is not sufficient for your needs then you can just contact us via online access or simply give us a call!




I need mental and emotional support (for adults)


Leeds Crisis Assessment Service (CAS) It offers assessment to people 18 years and over who are experiencing acute mental health problems that may pose a risk to themselves and/or others, who require an assessment that day or within the next 72 hours. Telephone : 0300 300 1485.
Leeds CAS is a 24 hour assessment service Leeds Mental wellbeing Service They can offer help for the following: •Depression
•Anxiety & Stress
•Panic Disorder
•Simple Phobia
•Health Anxiety
•Post Traumatic Stress Disorder
•Obsessive Compulsive Disorder (including. trichotillomania & skin picking)
•Bulimia (mild)
•Binge Eating Disorder
•Generalised Anxiety Disorder
•Social Phobia
•Body Dysmorphic Disorder Telephone number is: 0113 843 4388, you can also find more information clicking here Andy's Man Club Peer support group for men, it's okay to talk.
Meet: Every Mon at 7pm (except bank holidays)
Find all the information you need here. Mindwell
Mental Health Information for everyone in Leeds, the website includes self help techniques and links to services ( click here for more information). 24 hour mental health helpline Anyone aged 18 or over registered with a Leeds GP can call the helpline for support on 0800 183 0558. Anyone who calls who is under 18 will be signposted to relevant services.




I need bereavement support


Cruse Bereavement Support
Promote the well-being of bereaved people to enable them to understand their grief and cope with their loss. They provide support, and offers information, advice, education and training services. For information click her e
Telephone number: 0113 234 4150 / National Telephone number: 0808 808 1677 Leeds Bereavement forum Find our more here Leeds Suicide Bereavement Service
Offers one-to-one, group, family support and councelling.
Call: 0113 3055803 - Web link here.




I need mental and emotional support (children)


ChildLine free
If you are 19 or under, you can contact ChildLine about anything.No problem is too big or too small. Speak to a counsellor straight away
Telephone (free): 0800 1111
Mindmate
If you're a young person, MindMate can help you understand the way you're feeling and find the right advice and support. It also has resources for parents or carers of young people.
Contant them by clicking here. Teen Connect
Provide out-of-hours support to people in acute mental health crisis with the aim of reducing hospital admissions, A&E visits, and use of statutory crisis services. They offer emotional support for 13-18 year olds in Leeds. They can also offer BSL support for Deaf people. Click here for more. Email: survivor.led@lslcs.org.uk . Call: 0808 800 1212 Kooth Your online mental wellbeing community where you can get free, safe and anonymous, support providing an app with magazines, discussion boards, daily journals, chats with the team! Click here for out more!




I need support with my alcohol / drug addicton.


Forward Leeds Forward Leeds is the new alcohol and drug service in Leeds for adults, young people and families. Open 9am – 5pm Monday – Friday, late appointments are available, please contact them for more details by clickining here. This service supports the following: -Early intervention & prevention
-Young peoples service
-Support for families -Long term support -Detox
-Local GP support
-Harm reduction and needle exchange
-Sustained recovery - your aftercare
-House support




Where do I find domestic violence / sexual assault support?


Are you worried about a vulnerable person? If you have any concerns about a child or adult who might be at risk of harm it's important you alert someone. If someone is in imminent danger then you should call the police on 999. - For help and advice contact the police on 101
- If you are deaf or speech impaired use textphone 07786 200200
West Yorkshire Police has specialist officers in Safeguarding Units across the county, who will deal with all reports of sexual offences seriously and sensitively, putting the wishes of the victim first: Leeds Safeguarding Unit – 0113 3859590
West Yorkshire Sexual Assault Referral Centre – 0330 2233617
Crimestoppers – 0800 555 111 Domestic Violence
Domestic violence and abuse is a serious problem, it is not the victims fault. Domestic violence and abuse includes, physical, emotional, sexual and financial abuse. Leeds Domestic Violence have a 24 hours helpline available: Telephone: 0113 246 0401
Web link here SARVL
Support After Rape & Violence Leeds. Provide confidential emotional support for women and girls affected by sexual violence of any kind. Want to know more? Click here. Alternatively Call: 08008023344 / Email: support@sarsvl.org.uk




I think I need a Physiotherapist.


FCPs First Contact Physiotherapists (FCPs) in Primary Care is to assess Musculoskeletal (MSK) conditions. They provide advice and exercise programs, and decide on the most appropriate management pathway, which may include investigations, onward referral for physiotherapy treatment or orthopaedic appointments. You can find more information by clicking here Critiria to contact them instead of your local GP: 1). Do you have a problem that affects your neck, back , bones, joints or muscles?
NO - Book an appointment with GP
YES - Book an appointment with FCP
2). Are you already under the care of your GP for this problem? NO - Book an appointment with FCP
YES - Book an appointment with GP
3). Are you feeling unwell at the moment? NO - Book an appointment with FCP
YES - Book an appointment with GP
4). Would you be happy to see a FCP rather than your Doctor? NO - Book an appointment with GP
YES - Book an appointment with FC What if i am pregnant? A women only physiotherapy group session for pregnant women who want to prevent common aches and pains experienced in pregnancy. Also provides guidance on how to exercise safely in pregnancy. Link here Where: Chapel Allerton Hospital
For further information and to book on please call 0113 2065524 (Mon-Fri 8am-4pm)




I need a non-medical related support.


Advonet
Delivers a variety of independent adocacy services. Advocacy means getting support from another person to help you express your views and wishes, and to help make sure your voice is heard. Someone who helps you in this way is called your advocate.
Call: 0113 244 0606
Web link: www.advonet.org.uk

Citizen's Advice
Citizen's Advice provides free, confidential and independent advice to help people overcome their problems. They can help you with everything from money issues to problems at work, housing to consumer rights.
Call: 0113 223 4400
Web link: www.citizensadvice.org.uk/local/leeds/ Money Information centre Leeds
The Leeds Money Information Centre can help you if you're worried about money, in debt, struggling to pay bills or thinking of taking out a loan.
Web link: www.leeds.gov.uk/leedsmic
Money Buddies
Problems with money or need support dealing with debt, visit Money Buddies for free, confidential, impartial advice.
Call: 0113 235 0276
Web link: www.leedsmoneybuddies.weebly.com Money Advice Service
The money advice service, is an independent service set up by the government, helps people manage their money.
Call: 0800 138 7777
Web link: www.moneyadviceservice.org.uk
Food Banks
The Trussell Trust- support a nationwide network of food banks and together we provide emergency food and support to people locked in poverty, and campaign for change to end the need for food banks in the UK.
Use the below Web link to find the nearest foodbank using postcode www.trusselltrust.org/get-help/find-a-foodbank/ GAMCARE
Speak to an advisor on the National Gambling Helpline
Call: 08088020133 (freephone)
Open: 7 days a week, 8am -midnight
Web link: www.gamcare.org.uk Shelter Shelter helps millions of people every year struggling with bad housing or homelessness through advice, support and legal services.
Call: 0808 800 4444
Web link: www.shelter.org.uk Leeds City Council- Housing Options
Free, confidential and impartial advice and support on a range of welfare benefits.
Advice service for people who are homeless, or simply want advice about housing options
Call: 0113 222 4412 or 07891273939
*out of hours 5pm-8pm emergencies only Welfare rights - Leeds City Council
Free, confidential and impartial advice and support on a range of welfare benefits.
Call: 0113 3760452
Web link: www.leeds.gov.uk/residents/Pages/Welfare-Rights.aspx Linking Leeds Their aim is to connect people to services and activities in their community in order to benefit overall health and wellbeing. They believe that everyone can live a fulfilled life, however, sometimes people need help to achieve this. Feeling linked to your community has lots of health and wellbeing benefits that support resilience, independence and good physical and mental health. Their Wellbeing Coordinators are based within GP practices providing one-to-one support over the phone and face to face. Community outreach from GP surgeries and other community locations is undertaken as appropriate. Web Link: www.commlinks.co.uk/services/leeds/linking-leeds/? search_location=&search_category=




I need support with improving my lifestyle/ healthy living.


Making Every Contact Count (MECC) This is an approach to behaviour change that supports the opportunistic delivery of consistent and concise healthy lifestyle information and enables individuals to engage in conversations about their health at scale across organisations and populations. MECC Link - Simple Signposting to Better Health and Wellbeing includes info and local support, simply click here to find out. One You Leeds This is a national campaign that provides a range of healthy living information on how individuals can improve their health. Such as; smoking cessation, weight management, exercise advice & healthy eating. By making simple changes to their lifestyle patients can improve their health and reduce the risk of needing to see a health care professional, a quiz ( click here) has been designed which helps patients find out what changes they could make. For more information visit their website by clicking here. Linking Leeds Connects patients to relevant services in their area which can benefit their overall health and wellbeing. The service is aimed at anyone who may need support or may benefit from having more of a connection with their local community This could include those who: -Feel low, anxious or depressed
-Feel lonely or isolated
-Would like to feel more healthy
-Would like to know what activities and groups are available
-Want to benefit their overall health and wellbeing Click here for more information




I feel ill, who do I need to contact first?


Pharmacy first If you have one of the below conditions. Patients MUST: A.Be able to attend in person
B.Have one of the minor ailments such as atheletes foot, belching, backache, coughs, blocked nose, cysts, aches and pain colds, dizziness, constipation, hay fever, sore throat, sprain or strain, teething, warts, thrush, fever, earache, vomminting, rashes, itching, threadworm, headlice, discomfort in abdomen area.
These can normally be resolved by non subsribed medication and the condictions are usually fade away in a shot notice. (Some exemptions depeding on the long medical conditons apply). First contact Physiotheraptist (FCP) In case you have long term aches or pains for various resasons, we suggest to check our FAQ information 'i need physiotherapist'' above. Need help fast? Call 111 first! They will redirect you to either an A&E or simply provide you with the information / reassurance you need. My GP first For illnesses that wont go away. Your health matters to us, we are not here just to quick resolve your medical condition, we are making sure you can have what you need for healthier life. There are number of options and services avalable. Please refer to 'our services' section of this website. If you dont know what are you looking for, you can still contact us, we are here to help.




I am worried about a vulnerable person.


If you have any concerns about a child or adult who might be at risk of harm it's important you alert someone. If someone is in imminent danger then you should call the police on 999. If you're concerned that someone is being exploited or abused you can contact the city's safeguarding boards using the contact details provided below: For Adults Age Leeds
Offering a range of social care, health and wellbeing services, and digital inclusion projects (helping people to get online/use new technology) for older people across Leeds
Call: 0113 389 3000 or National helpline on: 0800 678 1174. Web link here
Adult Social Care
Care and support services, also known as social care services, help people who are in need of practical support due to illness, disability, old age, or a low income
Telephone: Mon-Fri 8.30- 5pm . Tel: 0113 2224401
Out of Office Hours- Emergency Duty Team: 07712106378
Leeds Safeguarding Adults Board
Contact Leeds Safeguarding Adults board for concerns about a person who is over 18 years of age and you feel they are being abused or at risk of abuse from another person, you can seek help from them by clicking here:
Telephone: 0113 222 4401
Opening hours: Monday to Friday, 8am-6pm
Out of hours: 07712 106 378 For children Leeds Children's Social Work Services-Duty & Advice Team
Duty and Advice Team on: 0113 3760336 between 8.30am-5pm Mon-Thurs or 8.30am-4.30pm Fri.
Outside normal office hours, please phone the out of hours Emergency Duty Team on: 0113 5350600 5pm-8.30am Mon –Thurs or Fri 4.30pm –Mon 8.30am.
Leeds Safeguarding Children Partnership (LSCP)
Contact (LSCP) for concerns about a child's welfare by clicking here:
Address: Merrion House 110 Merrion Street Leeds LS2 8BB Tel: 0113 3786018 Email: lscp.info@leeds.gov.uk Indentify and help a vunerable person is everyone's resposibility.




When do I need any vaccinations?


Please refer to NHS wesite by clicking here




What happens to my blood and urine samples I provide?


To find out where this information came from, please click here




How does the NHS in England work? An alternative guide





Far too many online options of contacting the Practice, what is the prefered method?


E-consult is an online way of the patient contact the Practice avoiding the reception / front desk call and redirected to either Nurse, Pharmacist, GP or Admin depending the enquiry. The Pratice's staff then reply to the patient via AccuRx sending a message or requesting a video consultation for additional information. The NHS app is the same access with patient online access we had previously but in a smartphone version. LIVI is an independent service substituting the Practice services during out of hours / weekends / during the day with video consultations and same services as the Practice. None of these services are in conflict with each other.




I want to learn more about my health


Information is power that leads to wellbeing. You can visit our e-consult portal or the NHS library to find out everything you need to know about any health conditon. Tired of reading something you can not fully understand? Why dont you try the Health and care video libary for more in depth explanations by clikcing here




Why bowel cancer screening is so important?


Bowel cancer is the fourth most common cause of cancer in the UK. Screening aims to detect bowel cancer at an early stage, in people with no symptoms and when treatment is more likely to be effective. Most people diagnosed with bowel cancer are over 60 years old. Screening can help detect bowel cancer and it can also be used to help check for and remove small growths in the bowel called polyps, which can turn into cancer over time. Please visit the NHS bowel screening web page by clicking here to learn more about bowel cancer and the types of screening test. You can also call the programme hub on freephone 0800 7076060




Coronavirus (COVID-19) vaccine. What do i need to know?


When will a vaccine be available?

The first, limited, deliveries of the vaccine started week beginning 8 December and the NHS is offering them to those who need them most based on the guidance from the Joint Committee for Vaccinations and Immunisations.

Who will get a vaccine?

The vaccine will be offered to those at greatest risk from COVID-19 first, people over 80 years old and prioritised frontline health and social care workers. This is based on the guidance from the Joint Committee for Vaccinations and Immunisations which is available here. As more supplies of the vaccine or alternative vaccines become available it will be rolled out in phases to people aged between 80 and 50 and those who are clinically extremely vulnerable. People will be invited for a vaccine when it is their turn so please avoid contacting your local hospital or GP practice.

Is the vaccine safe? It came out too fast.

Vaccines are only made available to the public after meeting a strict safety and effectiveness criteria. The below video explains why you should not be worried.

What exacly are the vacinnes and their ingridients?

Vaccines are the most effective way of preventing people from getting serious infectious diseases. Vaccines sometimes contain other ingredients that make the vaccine safe and more effective.There is no evidence that any of these ingredients cause harm when used in such small amounts. Find out more about vaccines here

Where and when can I get a vaccine?

To start with, vaccines will only be available at hospital ‘hubs’ w

here the Pfizer vaccine can be stored safely. However, arrangements are also being put in place to offer vaccines from a number of different locations as more supplies and different vaccines become available. These include local vaccine services provided by GPs and pharmacists and new dedicated vaccination centres to make sure that everyone who needs a vaccine is able to get one.

We will be contacting more and more people over the coming days and weeks, as well as protecting those of our staff who are at greatest risk. Please don’t contact your NHS to seek a vaccine, we will contact you

Further information and how you can help us

We will share further information with you as it becomes available. In the meantime, there are three things people can do to help:

  • Please don’t contact the NHS to seek a vaccine - we will contact you when it’s the right time to you to have yours

  • Please act on your invite when it comes, and make sure you attend your appointments when you arrange them;

  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

Please find the information leaflet for:

- Adults here

- Healthcare Workers here

- Social Care staff here

- All women of childbearing age, those currently pregnant, planning a pregnancy or breastfeeding here




Coronavirus (COVID-19) Vaccination: Over 70s Bookings Information


-Can I just go to a vaccination centre without an appointment?

No. You will still need to make an appointment in advance before going to any vaccination service. This is important because booking slots are carefully managed to allow for social distancing and the number of appointments is based on the supply available that day.

-What if I don’t live close to one of the large Vaccination Centres?

The National Booking Service also handles booking for pharmacy-led vaccination services across West Yorkshire. Only a small number of people don’t live within travelling distance of at least one of these services. Alternatively, you can also choose to wait to be contacted by your local GP services. If they haven’t been in contact already, this will be soon.

-Why haven’t I been contacted about a vaccination?

If you are 70 or over or on the Shielded Patient List, then it is likely that you have been contacted by the NHS already. If you haven’t, this could be for a number of reasons, but is most likely to be because you are not registered with a GP or have recently moved, and we therefore don’t have your contact details.

If you have never registered with a GP or haven’t been to a GP for a number of years, we would recommend speaking with your local practice about registering. As well as getting access to Covid-19 vaccines, being registered with a GP also means you are invited to important health checks such as for cancer or heart disease, and can access care easier when you need it.

More information on registering with a GP is available at https://www.nhs.uk/nhs-services/gps/how-to-register-with-a-gp-surgery/

-How do I get an NHS number?

You may already have an NHS number but just don’t know it. If you don’t know your NHS number, you can find out if you have one and what it is at: https://digital.nhs.uk/services/nhs-number

If you don’t have an NHS number this is likely to be because you are not registered with a GP. If this is the case, we would recommend speaking with your local practice about registering.

-What if I book an appointment through the NHS website or 119 and I need to rearrange it?

If you need to rearrange an appointment that you booked through the NHS website, you can do this through the ‘manage your appointments’ section on the booking page. If you booked through 119, you can also ring to rearrange your appointment.

If you can’t attend your appointment for any reason, please cancel or rearrange it so that the appointment slot can be given to someone else who needs it.

-Can I still book if I previously had an appointment but didn’t attend or cancel it?

Yes. Only those who have had a vaccination recorded are marked on our system and are therefore unable to book again.

-A letter came to my home but it was for someone else. Can I still use it to book an appointment?

No. Unless you are aged 70 or over or on the Shielded Patients List you will not be able to book an appointment. If you receive a letter for someone who does not live at your address anymore, please return to sender in the usual way so that our records can be updated.

-If I’ve already had my first dose will I be able to book my second in this way?

No. You will only be able to book if our records show you have yet to have your first dose. If you have already had your first dose, please wait for the NHS to contact you about your second.

-Will this approach also apply to the next priority groups when it is their turn to be vaccinated?

No. For the moment this only applies to people aged 70 and over and those who are clinically extremely vulnerable.

When the time comes to start vaccinating other priority groups, this will be by invitation only so that we can manage the supplies of vaccines available in the fairest possible way.





Frequently Asked Questions.

ABOUT

CONTACT INFORMATION

Park Edge Practice, Asket Drive, Leeds, West Yorkshire, LS14 1HX

(0113) 295 4650  

parkedgepractice@nhs.net

Disclaimer:  is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages. The information provided on this site should not be used as a substitute for advice provided by your own doctor.

by Park Edge Practice.© 2020